Role: Position Announcement - Senior Client Relations Manager for DACH region (open to any gender)
In the bustling city of Hamburg, Germany, Appinio – a global market research company with over 2600 international clients and operations in 13 countries – is on the lookout for a seasoned professional to join their team as a Senior Client Relations Manager.
Appinio's mission is clear: to make the world more fact-based, helping companies understand consumer thinking and make smarter decisions. As a Senior Client Relations Manager, you will play a pivotal role in this mission by building and managing strong, long-term relationships with clients to maximize their value and impact from Appinio’s market research services.
With a minimum of 5 years of experience in B2B Sales in the Market Research industry under your belt, you will be responsible for representing Appinio at trade fairs and public speaking events, expanding your network and leveraging existing contacts to drive the business. You will also work closely with the Customer Success, Inside Sales, and Marketing Team to maximize growth opportunities.
Your role will involve managing relationships within specific industry sectors, such as FMCG or Media & Entertainment. You will be expected to develop and own growth strategy for these sectors, ensuring the renewal of services and identifying opportunities for expanding client engagement.
As a trusted advisor to customers, you will serve as a consultative guide on market research products and insights to meet client business needs. Your excellent interpersonal skills, strategic thinking, and deep knowledge of market research and client industries will be crucial in driving mutual success.
The Senior Client Relations Manager position offers a flexibility policy with no hard cap on vacation days, all necessary hardware (including a MacBook), and access to a mobility budget or a co-working space in certain cities. Proficiency in working with CRM tools, ideally Hubspot, is a must.
Ideally, you will be based in Hamburg, Germany, with excellent proficiency in both German and English. An extensive network within the Media/Entertainment or the FMCG industry is a plus.
Join Appinio and help shape the future of market research, making the world more fact-based and enabling companies to make smarter decisions. Apply today and become a part of Appinio's mission to make the world a more informed place.
[References] [1] Appinio. (n.d.). About Us. Retrieved from https://www.appinio.com/about/ [2] Appinio. (n.d.). Careers. Retrieved from https://www.appinio.com/careers/ [3] Glassdoor. (2021). Senior Account Executive at Appinio. Retrieved from https://www.glassdoor.co.uk/Job/Appinio-Senior-Account-Executive-Jobs-E3034207.htm [4] Indeed. (2021). Appinio Employee Reviews. Retrieved from https://www.indeed.co.uk/cmp/Appinio/reviews
- As a Senior Client Relations Manager at Appinio, you will utilize technology to build and manage strong relationships with clients in education-and-self-development, sports, and other sectors, leveraging market research services to help companies make smarter decisions.
- To maximize growth opportunities in the FMCG or Media & Entertainment sectors, you will employ strategic thinking and your deep knowledge of market research and client industries, utilizing CRM tools like Hubspot, while continually expanding your network at trade fairs, public speaking events, and through existing contacts.